Privacy Policy

CarConnect Finance Limited

(“we”, “our”, “us”) is a credit broker, not a lender. We are authorised and regulated by the Financial Conduct Authority under firm reference number 1023075. We are registered in England and Wales with company number 15985066. Our registered office is located at 148 Carholme Road, Lincoln, LN1 1SH. You can contact us at jack@carconnectfinance.com or by phone on 07955 495859.

We collect and process a range of personal information in order to offer and arrange vehicle finance. This includes your full name, date of birth, contact details, address history, employment status, income details, banking information, and data from your credit file. We also collect technical data such as IP addresses, browser types, and device information when you use our website.

Your information is used to assess your eligibility for car finance, match you with suitable lenders, communicate with you throughout the process, and fulfil our legal and regulatory obligations. We may also use it to improve our services or prevent fraud.

We process your data using one or more lawful bases under UK data protection law. This may include your consent, fulfilling a contract with you, meeting legal obligations, or pursuing our legitimate interests as a regulated business.

We may share your information with lenders, credit reference agencies, compliance consultants, IT providers, regulators such as the FCA or ICO, and any other professional service providers where required. Lenders may carry out soft or hard credit searches as part of their application process. A hard search may impact your credit file.

We will keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including to meet any legal, regulatory, or reporting requirements. This typically means we will retain your data for up to six years after the end of our relationship with you.

You have a number of rights under data protection law, including the right to access your personal information, request correction or deletion, object to processing, and withdraw consent where processing is based on consent. You also have the right to lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk).

We use cookies and other tracking tools on our website. For more information, please read our separate Cookie Policy.

If you have any questions about this Privacy Policy or your data, please contact us at jack@carconnectfinance.com or 07955 495859.